This page explains how to raise a concern about Roof Replacement Louisville KY, a referral service for homeowners in Louisville, KY and nearby towns, or about a roofer you reached through us.

If your concern is about this site or how we handled your request, call (502) 555-0157. Tell us what happened, roughly when, and how you contacted us. We will look into it and let you know what we found and anything we changed.

If your concern is about a roofer, remember that the roofer is an independent business: we don't control its work, prices or contract terms. Raise the problem with the roofer first, in writing, and keep copies of the contract, the estimate, photos and any messages. If that doesn't settle it, the state's consumer protection line at the Attorney General's office is 888-432-9257. Please tell us too, since homeowner feedback shapes whether we keep sending requests to that roofer.

A disagreement with your insurer belongs with the insurance company or the Kentucky Department of Insurance. A concern about building code or permits can go to Louisville Metro Construction Review at (502) 574-3321, or to the building office of the city or county where the house sits.